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Upgrading and downgrading

Otnox's modular pricing lets you scale your subscription up or down at any time without lock-in periods or penalties.

How to upgrade​

  1. Go to Settings > Billing
  2. Toggle on any add-on you want to add (Monitoring, Projects, AI)
  3. Check additional markets if needed
  4. Review the updated total and click Save changes

Upgrades take effect immediately. You are charged a prorated amount for the rest of the current billing period.

How to downgrade​

  1. Go to Settings > Billing
  2. Toggle off any add-on you no longer need
  3. Uncheck markets you want to remove
  4. Click Save changes

Downgrades also take effect immediately:

  • Monitoring removed — all monitoring profiles are paused (not deleted). If you re-add monitoring later, you can reactivate them
  • Projects removed — existing projects become read-only. You can view them but not create new ones or move stages. Re-adding Projects restores full access
  • AI removed — TenderScan becomes unavailable. Previously generated analyses remain visible
  • Markets removed — new tenders stop flowing in, but historical data is preserved

Prorated billing​

Otnox uses Stripe for billing with automatic proration:

  • Upgrading mid-cycle — you pay only for the remaining days until your next billing date
  • Downgrading mid-cycle — a credit is applied to your next invoice for the unused days
tip

If you are evaluating whether an add-on is worth it, add it for one billing cycle and review the value before committing long-term. There are no contracts or minimum periods.

Billing history​

View all past invoices and payment history in Settings > Billing > Invoices. Each invoice is available as a downloadable PDF for your accounting records.