Data freshness and missing fields
Procurement data is published by different sources on different schedules. Otnox collection, record processing and notification delivery are separate steps.
When a record appears
The source must publish information before Otnox can collect it. Source availability, processing and updates can affect when it appears. There is no single guaranteed update interval for every market.
Check the publication date and original source. A publication date, a last-updated date and the time Otnox received a record describe different events.
Historical records
A market can have historical data even when its current feed is limited. A recent collection may also add older records. The earliest stored record does not prove continuous coverage from that date.
Missing values, winners or documents
A missing field is not a zero, a negative answer or proof that an event did not occur. The source may not publish the field, or the record may not yet include it.
A passed deadline does not establish an award. Check the published status and available outcome separately.
Alerts
A monitor can only act on the records available to it. An instant notification setting does not make source collection instantaneous. Scheduled digests add their own delivery timing.
If a published record appears incomplete or outdated, report a data issue. If the record is present but a message is missing, troubleshoot the alert.