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Email alerts

Email lets you review monitoring results from your inbox. Check both the monitor action and your account's notification settings.

Set up delivery​

  1. Open the monitor and review its email or notification action.
  2. Confirm the intended recipient.
  3. Check the delivery options available, including a digest schedule where offered.
  4. Save and use the available test or run history to check the rule.

A digest and an individual alert have different timing. Use the schedule displayed in settings rather than assuming a fixed morning delivery time.

Review the record​

Follow the link to Otnox for the source and current deadline. An email reflects information available when it was prepared; later amendments may change the record.

No email arrived​

Check the recipient, spam folder and schedule, then confirm that the active monitor matched the record. See Troubleshoot missing alerts.

Pause updates​

Stop a channel through its notification settings, or pause a monitor to stop the rule. Check which scope you are changing so other monitors keep working as intended.